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Privacy Statement for the Longbow Website

Longbow Consulting Group ("Longbowcg.com"), also doing business as CRM International, the operator of this website: www.longbowcg.com ("Site"), has created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses our information gathering and dissemination practices for the Site.

Our registration form for this site may require users ("Users") to give us contact information (like their name and email address), unique identifiers (e.g. a unique User ID), and demographic information (such as their zip code, work experience and education). The User's contact information is used to contact the User when necessary via email or regular mail. We also use User information in order to create a User Profile for each User. User Profile information is used by us only for marketing purposes. The rest of the User contact information which a User submits during the inquiry process includes User's name, address, phone number, fax number, email address and website. Users may opt-out of receiving future mailings from us at any time; see below opt out details. Unique identifiers (such as the unique user ID) are collected for use as account numbers in our record system. Demographic and profile data is also collected at our Site. We use this data to tailor the user's experience at our Site, showing them content that we think they might be interested in, and displaying the content according to their preferences. This information is shared with advertisers and other third parties on an aggregate basis only. Data regarding a users account profile, experience and activity will only be shared with third parties on an aggregate basis, with the exception of our Clients.

When you access this site through one of our partner's web sites, we may share your registration information with that partner. Although our partners have contractually agreed not to sell, disclose, transfer or rent any individually identifiable data about you without your prior consent, we cannot guarantee that any third party will protect your personal information or privacy and suggest you review the particular partner's privacy statement to better understand their policies for protecting your privacy.

Our Site uses an form for clients to request services. We may collect visitor's financial information such as credit card numbers to allow for payment of services and as a measure of convenience for repeated use of the service. Any financial information that is collected is used solely to bill the user for products and services and is never disclosed to any third party.

We use your IP address and information about your browser program to help diagnose problems with our server, and to administer our Site. We also use your IP address to gather broad demographic information. We occasionally use cookies to deliver content specific to your interests and for other purposes that improve the user experience. A cookie is a small data file that certain Web sites write to your hard drive when you visit them. A cookie file can contain information such as a user ID that the site uses to track the pages you've visited. But the only personal information a cookie can contain is information you supply yourself. A cookie can't read data off your hard disk or read cookie files created by other sites.

This Site contains links to other sites. Longbow is not responsible for the privacy practices or the content of such Web sites (except those maintained by Longbow Consulting Group or CRM International).


Public Forums

In the future, This Site may make chat rooms, forums, message boards, and/or news groups available to its users. Please remember that any information that is disclosed in these areas becomes public information and you should exercise caution when deciding to disclose your personal information.


Security

This Site has security measures in place to protect the loss, misuse and alteration of the information under our control. Security mechanisms to prevent the misuse and alteration of user data include strict enforcement and tracking of information ownership throughout the Site. Furthermore, Internet security and database security experts have been consulted to enhance the security and robustness of all aspects of the Site including the security of third party software and software developed by Longbow.


Choice/Opt-Out and Corrections/Updates

Our Site provides users the opportunity to opt-out of receiving communications from us at the point where we request information about the user.

This Site gives users the following options for removing their information from our database to not receive future communications or to no longer receive our service and also for changing and modifying information previously provided.

1. You can send email to info@longbowcg.com
2. You can send mail to the following postal address:
      Longbow Consulting Group
      100 Cummings Center
      Suite 207P
      Beverly, MA 01915


Contacting Longbow

If you have any questions about this privacy statement, the practices of this Site, or your dealings with this Site, you can contact us at:

Longbow Consulting Group
100 Cummings Center
Suite 207P
Beverly, MA 01915

978.750.6882 main
863.743.0041 fax 

info@longbowcg.com